Introduction
Scope
This document guides you through the step-by-step procedure for setting up an examination, adding candidates, defining and adding user roles, adding exams, generating reports, and accessing the generated data.
Purpose
The client is the main character in the examination ecosystem of ExamRoom.AI. The onboarding team assists in the registration process.
Acronyms and Definitions
| Acronyms/Definitions | Description |
| AHT | Average Handling Time |
| ART | Average Response Time |
| Ref. | Reference |
| LMS | Learning Management System |
| OBA | Onboarding Agent |
| Org. | Organization |
Contact Information, Support
For general information, technical support service, technical questions, and documentation, contact ExamRoom.AI support at: Contact-us
References
Client Console-related videos and knowledge-based articles are available on the ExamRoom.AI Portal.
Overview
The client console enables users to configure exam rules, establish onboarding and proctoring policies, and implement security measures to prevent unauthorized activities by activating the available security features. It offers an overview of all exams and their details, including the status of candidates' exams, along with counts for completed, canceled, or no-show candidates.
In the client console, users can monitor agent performance and access reports related to candidate exams and specific exam details. It streamlines the exam management process, providing comprehensive tools for configuring rules, tracking performance, and organizing users. It delivers key insights and flexibility to ensure a secure and efficient examination experience for both candidates and administrators.