---
title: "Forgot Password"
url: "https://client-help.examroom.ai/en/article/forgot-password"
language: "en"
last_updated: "2025-12-24T11:53:43.339Z"
---

# Forgot Password

If you have forgotten your password, you can reset it anytime from the login page.

To reset your password, follow these steps:

1.  From the login page, click **Forgot** **Password**. 
2.  Enter your registered email address.   
      
    ![](https://cdn-assets.productfruits.com/0b78e530-8c65-4a4a-abe6-ed98bf049f6d)  
3.  Click **Submit** to receive the password reset link; otherwise, click **Back** **to** **Sign** In to return to the login page without changing your password.
4.  A dialogue box appears after submitting the reset password request, confirming that the request has been accepted.   
      
    ![](https://cdn-assets.productfruits.com/cf50ba7b-1ad6-4bfa-9165-90c7ae540944)  
5.  After the successful submission of the reset password request, a link to reset the password is sent to the registered email address. Click the **Reset** **Password** Link to reset your password.   
      
    ![](https://cdn-assets.productfruits.com/f02e7337-a324-41a5-9bbf-a28ba7912c06)  
6.  Enter the new **Password** and **Confirm** **the** **Password**.   
    **Note**: The required characteristics of the password:
    1.  The password must be a minimum of 8 characters
    2.  Must contain a special character
    3.  Must contain 1 number
    4.  1 uppercase alphabet
    5.  1 lowercase alphabet   
          
        ![](https://cdn-assets.productfruits.com/349b12ec-7d9c-47c0-8a8d-baae14719e3c)  
7.  Click **Submit** to reset your password; otherwise, click **Back** **to** **Sign** In to exit without changing your password.
8.  A dialogue box appears confirming that your password has been successfully changed. Click **Continue** **to** **the** **login** **page** and log in using your new password.   
      
    ![](https://cdn-assets.productfruits.com/7e76c9df-7f37-459c-be3f-4e22f180efc7)